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Conducting Online Research

Hire a professional

Conducting online research can be a tricky thing.  That’s why at Centrac DC, we encourage all potential clients to leave it to professionals.  Our experienced professionals can help guide your company through this process.  Before conducting online research, consider the following:

Consider your own capabilities:

Creating a well-designed survey can be intimidating to a first-time client.  If you’ve never designed a survey before, now may not be the time to start.  It takes years of experience to recognize the nuances of survey design.  Sometimes changing several words can drastically improve your response rate.

Long Survey problems

Internet users are constantly being bombarded with advertisements and invitations.  In contrast, questionnaires are getting larger.  With a concise, interesting, carefully-designed survey, you can make your response rates soar.

Be Creative

While a traditional online survey is an effective research method, it never hurts to find alternate channels to reach your intended audience.  Several methods include surveying customers when the complete an online transaction and conducting online multimedia focus groups.


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